ASSESSMENT BASED COACHING BRINGS OVERALL AVERAGE GROWTH OF 85 % IN THE COMPETENCY - CUSTOMER ORIENTATION

The Client Need

The client approached CLD to improve the leadership competencies to get the desired business growth.

CLD's Intervention

CLD team conducted a pre-assessment on the competencies of the participants from the client side. Based on the pre-assessment, a coaching module was developed and deployed. Under the coaching process, participants were assisted on practicing the critical behaviours like Setting the feedback mechanism, Building consensus around the common values, Sharing the future trends, Envisioning the future, Seeking challenging opportunities, Risk Taking, Supporting and appreciating, Team building etc. CLD team also conducted a post assessment to analyse the growth in the competencies after the intervention.

The CLD Impact

CLD helped the client to achieve the following results:


Consolidated Achievements:

  • The average growth of 79 % was achieved in the competency - Driving Change
  • The average growth of 78 % was achieved in the competency - Strategic Perspective
  • The average growth of 77 % was achieved in the competency - Working in teams
  • The average growth of 66 % was achieved in the competency - Building Leaders
  • The average growth of 64 % was achieved in the competency - Planning and Execution
  • The average growth of 61 % was achieved in the competency - Achievement Orientation
  • The average growth of 58 % was achieved in the competency - Commitment for Excellence
  • The average growth of 42 % was achieved in the competency - Effective Communication


Individual Achievements :

  • 188 % growth of a participant in the competency - Building Leaders
  • 167 % growth of a participant in the competency - Driving Change
  • 122 % growth of a participant in the competency - Planning and Execution
  • 76 % growth of a participant in the competency - Effective Communication


Outstanding Achievements :

  • The highest record of the overall average growth of 85 % was achieved in the competency - Customer orientation
  • Highest growth of 300 % was achieved by a participant in the competency - Working in Teams
  • Highest growth of 233 % was achieved by a participant in the competency - Achievement Orientation
  • Highest growth of 227 % was achieved by a participant in the competency - Commitment for Excellence
  • Highest growth of 208 % was achieved by a participant in the competency - Strategic Perspective
  • Highest growth of 208 % was achieved by a participant in the competency - Customer Orientation
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